TMS Marketing Solutions LLC (“TMS,” “we,” “us,” or “our”) is committed to protecting personal and health information as a Business Associate to the healthcare providers (the “Covered Entities”) we serve. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information submitted through our services, including on behalf of the clinics we support.

1. Information We Collect

• Personal Information:

We may collect personal information provided voluntarily by users (e.g., name, phone number, email) for lead generation or appointment scheduling purposes.

• Protected Health Information (PHI):

Acting as a Business Associate, we process PHI (e.g., health-related inquiries, treatment interests) on behalf of Covered Entities, in compliance with HIPAA.

• Usage Data:

We may collect data such as IP addresses and browser types for analytics and system improvements.

2. How We Use Your Information

• To facilitate lead generation and communications with healthcare providers on behalf of Covered Entities.

• To assist clinics with patient acquisition and appointment management.

• To provide customer support, enhance services, and ensure compliance with applicable laws.

3. Disclosure of Information

We only disclose personal and health information in the following circumstances:

• To Covered Entities:

Your information is shared with the clinic you submitted your form to for appointment management or treatment purposes.

• To Authorized Service Providers:

We use third-party vendors to support our operations under strict contractual obligations ensuring HIPAA compliance.

• For Legal Obligations:

We may disclose information as required by law or to respond to legal requests.

4. Data Security

We implement strict safeguards, including encryption and access controls, to protect PHI. However, no system can guarantee absolute security.

5. Rights and Responsibilities

• Your Rights:

Patients may request access, correction, or deletion of their personal information by contacting the clinic directly.

• Clinics’ Responsibilities:

Covered Entities remain responsible for ensuring proper patient disclosures and maintaining their compliance under HIPAA.

6. Changes to this Privacy Policy

We may update this policy periodically and will notify users of material changes. Continued use of our services constitutes acceptance of the revised policy.

7. Contact Us

Questions about this policy can be directed to info@4tms.com.